Question of the Week: What Client Focused Reforms (CFRs) are coming into effect Dec 31, 2021?

On December 31st the remainingClient Focused Reforms (CFRs) will come into effect. Here’s a brief rundown and what this means for clients and registrants.

Relationship Disclosure Info (RDI)

RDI requirements are being expanded and will now require registrants to inform clients about potentially significant restrictions, costs and limitations related to investment products being offered.

Know Your Product (KYP)

Under new KYP requirements, registrants and registered firms must take reasonable steps to understand any securities that are purchased or sold for, or recommended to, their clients. This includes things like structure, features, risks, and all initial and ongoing costs.

Know Your Client (KYC)

The process of collecting KYC information from clients is being expanded. KYC information must also be updated and checked at minimum intervals, to ensure it is current.

Suitability

Rules have been amended to specifically state that a registrant must put their client’s interest first when making a suitability determination. Ongoing suitability determination is required when reviewing a client’s account and acting on client’s instructions.

Misleading Communications

This is an explicit requirement that registrants not hold themselves out in any manner that could deceive or mislead existing or prospective clients with respect to their proficiency, experience, or qualification, and products and services provided.

Compliance Training

Registered firms must provide ongoing compliance training to their registered employees, including how to meet new CFR obligations.

For more information on CFRs please see Reforms to enhance the client-registrant relationship (Client Focused Reforms) Notice of amendments to National Instrument 31-103 and companion policy 31-103CP